Error Codes

Error Codes

When you make a request to the iyzico API, and there are issues with the request or the payment, iyzico informs you of the error, along with the numeric code and a description of the error. The numeric code of the relevant error is returned in the errorCode variable, and the message explaining the error is in the errorMessage variable.

When an error occurs, indicated by the status parameter having a value of "failure," the iyzico payment API returns the relevant variables as follows:

• errorCode: e.g., 10051

• errorGroup: e.g., NOT_SUFFICIENT_FUNDS

• errorName: e.g., Error

• errorMessage: e.g., Insufficient card limit, insufficient balance.

Some key/value pairs may provide insufficient responses depending on the bank.

iyzico groups error codes. Bank error codes start with 10000, while Card Storage Error Messages start with 3000.

If you encounter the same error more than 5 times within 1 minute, please contact your account manager or reach out to our support team via [email protected].

The error categories below include commonly encountered error messages. To access the full list of error codes:

48KB

All Error Codes.xlsx

For all your questions regarding error messages, you can contact [email protected].

Bank Error Codes

When the relevant request is successfully made and the payment is initiated, errors that include payment responses returned from the bank are evaluated in this group. The error codes and explanations of this group are as follows.

Error Code	Description	Error Code	Description	Details
DO_NOT_HONOUR	Transaction not approved	10005	An error occurred during the payment process, please contact your bank.	This is a card-related error; the cardholder must contact their bank.
INVALID_TRANSACTION	Invalid transaction	10012	An error occurred during the payment process, please contact your bank.	This is a card-related error. It is recommended that the card holder contact their bank.
FRAUD_SUSPECT	Payment failed to pass security check	10034	The transaction was not permitted by the bank.	Fraud precaution. The transaction is not permitted by the bank. The customer may be the person committing fraud; it is recommended not to provide information to the customer and to direct them to the bank.
PICKUP_CARD	Lost card, seize the card	10041	The PIN attempt limit has been exceeded, the transaction is not permitted by the bank.	This occurs when the user enters the PIN incorrectly multiple times, leading the bank to place a restriction on the card. The customer may be the person committing fraud; it is recommended not to provide information to the customer and to direct them to the bank.
LOST_CARD	Lost card, seize the card	10043	The transaction is not permitted by the bank.	Notification of lost/stolen card. The transaction is not permitted by the bank. The customer may be the one committing fraud; it is recommended not to inform the customer and direct them to the bank.
NOT_SUFFICIENT_FUNDS	Insufficient card limit, insufficient balance	10051	Insufficient card limit, insufficient balance.	This error occurs when the card limit is insufficient.
EXPIRED_CARD	Expiry date incorrect	10054	Expiry date incorrect. Your card has expired.	This error occurs when the card has expired.
NOT_PERMITTED_TO_CARDHOLDER	Cardholder cannot perform this transaction	10057	Your card is restricted for this transaction, please contact your bank.	This error occurs when there is a restriction placed on the card by the issuing bank. The cardholder should contact their bank for more information.
NOT_PERMITTED_TO_TERMINAL	Terminal not authorized for this transaction	10058	Error occurred during payment, please contact the company representative.	This error is received from the POS bank and could be card-related. Please contact iyzico for transaction-specific issues.
INVALID_CVC2	Incorrect CVC2 information	10084	The entered CVV value is incorrect or invalid.	This error occurs when the CVV value sent in the payment request is incorrect or invalid according to the bank. The user can try the transaction again, and if the error persists, they should contact their bank.
RESTRICTED_BY_LAW	Your card is closed for online shopping. You can contact your bank to enable it.	10093	Your card is closed for online shopping, please contact your bank.	This error occurs when the card is closed for internet banking. The cardholder can contact their bank or, if supported, enable internet banking through their bank’s mobile application.
CARD_NOT_PERMITTED	Card did not permit the transaction	10201	The card did not permit the transaction, please contact your bank.	The cardholder should contact their bank for more details.
UNKNOWN	A general error occurred during the payment process	10202	Error occurred during the payment process, please contact the company representative.	This error can occur due to an expected request structure error from the bank. Please contact iyzico for transaction-specific issues.
INVALID_XML_END_TAG	A general error occurred during the payment process	10204	Error occurred during the payment process, please contact the company representative.	Please contact iyzico for transaction-specific issues.
INVALID_CHARS_IN_EMAIL	Email is not in a valid format	10205	The email address is not in a valid format, please check your email address.	Please contact iyzico for transaction-specific issues.
REFER_TO_CARD_ISSUER	Please get approval from your bank	10207	Please get approval from your bank.	This is a card-related error, and the cardholder needs to contact their bank.
INVALID_MERCHANT_OR_SP	Invalid merchant category code	10208	Error occurred during payment, please contact the company representative.	Please contact iyzico for transaction-specific issues.
BLOCKED_CARD	Card is blocked	10209	Card is blocked, please contact your bank.	The cardholder should contact their bank for more details.
INVALID_CAVV	Incorrect CAVV information	10210	Incorrect CVC information, please try again.	This error occurs when the CVV value sent in the payment request is incorrect or invalid according to the bank. The user can try the transaction again, and if the error persists, they should contact their bank.
INVALID_ECI	Incorrect ECI information	10211	Error occurred during the payment, please contact your bank.	This is a card-related error, and the cardholder needs to contact their bank.
CVC2_MAX_ATTEMPT	Exceeded the maximum number of CVC2 attempts	10212	Exceeded the maximum number of incorrect CVC attempts, please contact your bank.	The cardholder should contact their bank for more details.
BIN_NOT_FOUND	BIN not found	10213	BIN not found, please contact the company representative.	Please contact iyzico for transaction-specific issues.
COMMUNICATION_OR_SYSTEM_ERROR	Communication or system error	10214	Error occurred at the bank, please try again later.	This error occurs due to temporary or transaction-specific issues at the bank. Please contact iyzico for transaction-specific issues.
INVALID_CARD_NUMBER	Invalid card number	10215	Invalid card, incorrect card number, please check your card number.	The card number entered in the payment form should be checked by the user. If the error persists, the cardholder should contact their bank.
NO_SUCH_ISSUER	Issuing bank not found	10216	Error occurred at the bank, please try again later.	This error occurs due to temporary or duration-based interruptions at the card bank. If the error persists, please contact iyzico for transaction-specific issues.
DEBIT_CARDS_REQUIRES_3DS	Debit cards can only be used with 3D Secure transactions	10217	The transaction must be performed as 3D Secure.	This error occurs when the issuing bank informs that transactions made with the debit card must be 3D Secure.
DEBIT_CARDS_INSTALLMENT_NOT_ALLOWED	Installments are not allowed with debit cards	10218	Installments are not allowed with debit cards, please try again.	This error occurs when installments are selected with a debit card.
REQUEST_TIMEOUT	Request to the bank timed out	10219	Error occurred at the bank, please try again later.	This error occurs due to temporary or transaction-specific issues at the bank. Please contact iyzico for transaction-specific issues.
DECLINED	Payment not accepted	10220	Please try again. If the error persists, please contact your bank.	This is a temporary bank error. The user can try again, and if the error persists, they should contact their bank. The detailed error can be checked from the iyzico Merchant Panel, and please contact iyzico for transaction-specific issues.
NOT_PERMITTED_TO_FOREIGN_CARD	Terminal closed to foreign cards	10221	Transactions with foreign cards are not allowed, please contact the company representative.	This error occurs when the account is closed to foreign cards. Merchants who want to accept transactions with foreign cards can contact their iyzico account representative.
NOT_PERMITTED_TO_INSTALLMENT	Terminal closed to installment transactions	10222	The POS is closed to installment transactions, please contact the company representative.	This error occurs when the POS used for the transaction does not support installments. The current installment information can be retrieved from the iyzico installment service. If an installment transaction is desired and not previously agreed upon, contact your iyzico account representative.
REQUIRES_DAY_END	End of day required	10223	End of day required for the POS.	This error can occur for refund requests when a refund request is made for a transaction that occurred on the same day.
EXCEEDS_WITHDRAWAL_AMOUNT_LIMIT	Withdrawal amount limit exceeded	10224	Your card's transaction limit has been exceeded, please contact your bank.	This error occurs when the transaction limit for the card is exceeded. The cardholder should contact their bank for more details.
RESTRICTED_CARD	Restricted card	10225	Your card is restricted for this transaction, please contact your bank.	This error occurs due to a restriction placed on the card by the issuing bank. The cardholder should contact their bank for more details.
EXCEEDS_ALLOWABLE_PIN_TRIES	Exceeded the allowable number of PIN attempts	10226	You have exceeded the allowable number of PIN attempts, please contact your bank.	This error occurs when the user enters the PIN value incorrectly multiple times. The cardholder should contact their bank for more details.
INVALID_PIN	Invalid PIN	10227	Incorrect PIN number, please try again.	This error occurs when the user enters the PIN number incorrectly. Trying the transaction again is recommended.
ISSUER_OR_SWITCH_INOPERATIVE	Bank or terminal cannot process the transaction	10228	Error occurred at the bank, please try again later.	This error occurs due to temporary or duration-based interruptions at the card bank.
INVALID_EXPIRE_YEAR_MONTH	Invalid expiration date	10229	The expiration date of the card is incorrect, please try again.	This error occurs when the expiration date sent in the payment request is incorrect. The user can check and try the transaction again.
REQUEST_BLOCKED_BY_BANK	Request blocked by the bank	10230	The payment request was blocked by the bank, please contact your bank.	This error occurs when the payment request is blocked by the bank. Please contact iyzico for transaction-specific issues.
SALES_AMOUNT_LESS_THAN_AWARD	The sales amount cannot be less than the award points	10231	The sales amount cannot be less than the award points used	This error occurs when the points value sent in the payment request is more than the transaction amount.
INVALID_AMOUNT	Invalid amount	10232	Invalid amount, please contact your bank.	This is a card-related error, and the cardholder needs to contact their bank.
INVALID_CARD_TYPE	Invalid card type	10233	Invalid card type, please contact your bank.	This error is received from the bank and can be resolved by contacting the bank for transaction-specific issues.
NOT_SUFFICIENT_AWARD	Insufficient award points	10234	Insufficient points.	This error occurs when the points value sent in the payment request is more than the user's available points.
AMEX_CAN_USE_ONLY_MR	American Express card error	10235	American Express card error, please contact your bank.	The cardholder should contact their bank for more details.
REFUND_NOT_ALLOWED_FOR_THIS_DEBIT_CARD	Refunds are not allowed for debit card transactions	10237	Refunds are not allowed for debit card transactions	Please contact iyzico for transaction-specific issues. More information can be obtained from the bank.
INPUT_DATA	Invalid transaction	10238	Invalid transaction	This is an alternative payment method error.
USER_ABORT	Payment was canceled by the user	10239	Payment was canceled by the user	This is an alternative payment method error.
TIMEOUT	The request sent timed out	10240	The request sent timed out	This is an alternative payment method error.
REMOTE_ERROR	Communication or system error	10241	Communication or system error	This is an alternative payment method error.
LOCAL_ERROR	Communication or system error	10242	Communication or system error	This is an alternative payment method error.
LOCAL_DECLINE	Payment not accepted	10243	Payment not accepted	This is an alternative payment method error.
REMOTE_DECLINE	Payment not accepted	10244	Payment not accepted	This is an alternative payment method error.
QUOTA	The refund amount for the payment installment and the total previously refunded amount cannot be more than the installment amount	10245	The refund amount for the payment installment and the total previously refunded amount cannot be more than the installment amount	This is an alternative payment method error.
REFUND_DECLINE	You cannot currently process a refund for the transaction made with the alternative payment method, please try again later	10246	You cannot currently process a refund for the transaction made with the alternative payment method, please try again later	This is an alternative payment method error.
BANK_TRANSFER	Bank transfer payment not made	10247	Bank transfer payment not made	This response is returned when the expected payment via bank transfer/EFT is not received.
EXCEEDED_TRANSACTION_AMOUNT	The amount you want to transact exceeds the transaction limit, we cannot assist you at this time.	10248	The amount you want to transact exceeds the transaction limit, please contact your bank.	The cardholder should contact their bank for more details.
FUND_API	An error occurred during the fund API payment.	10249	An error occurred during the balance payment, please contact the company representative.	Please contact iyzico for transaction-specific issues.
LOYALTY_USAGE_INSTALLMENT_NOT_ALLOWED	Points cannot be used for installment transactions.	10250	Points cannot be used for installment transactions.	This is not valid for all banks. When points are used in transactions from İş Bank and installments are sent, the transaction fails at the bank.
LOYALTY_MIXED_USAGE_NOT_ALLOWED	Points and card limit cannot be used together for the card used in the transaction	10251	Points and card limit cannot be used together for the card used in the transaction	This is not valid for all banks. For World cards, if the card's bank is not Yapıkredi, the entire transaction amount must be paid with points, or no points should be used in the transaction.
CALLBACK 3DS			An error occurred during 3D Secure verification.	This status occurs when the user cannot successfully verify themselves in the 3D form.
INIT_3DS			An error occurred during the 3D Secure verification process.	The status of a transaction remains in the init_threeds state under the following circumstances: -When the user voluntarily exits the 3D form, -When the user is unable to view the 3D form for various reasons (e.g., due to network issues, low internet speed caused by the internet service provider, or situations where the user's environment prevents the 3D form from opening on their screen), -In cases where the transaction is conducted with a foreign card and the user does not receive an SMS, -When the card or the card's bank does not support 3D, -When the user has not set up a 3D password specifically for a foreign card.

General Error Codes

General error codes are typically due to missing information in the payment details during the request. The relevant error codes and their causes are provided in the table below:

Code	Description	Retry	Details
1	System error occurred	true	Try again or contact the support team.
2	System error occurred	true	Try again or contact the support team.
3	Email is mandatory	true	The buyerEmail parameter must be included in the payment request.
4	Email must be at most 100 characters	true	The buyerEmail parameter must be set to a value less than 100 characters.
5	Email was sent in an incorrect format	true	The buyerEmail must be sent in email format.
8	Identity number is mandatory	true	The identityNumber parameter must be included in the payment request.
9	Identity number must be at most 50 characters	true	The identityNumber parameter must be set to a value less than 50 characters.
10	Identity number must be at least 5 characters	true	The identityNumber parameter must be set to a value more than 5 characters.
11	Invalid request	true	If parameters are not set in the correct format, errors may be received. For detailed information, contact the support team.
12	Invalid card number	true	If the card number is not sent in a format compatible with the Luhn algorithm, this error message is returned.
13	Invalid expiration month	true	If expireMonth is sent in the past or in an incorrect format, this error message may be received.
14	Invalid expiration year	true	If expireYear is sent in the past or in an incorrect format, this error message may be received.
15	Invalid CVC	true	CVC must be 4 digits for American Express cards, and 3 digits for other cards. A CVC not following this rule will return a related error message.
16	Cardholder name is mandatory	true	The cardHolderName parameter must be included in the API payment request.
19	Cardholder name must be at most 100 characters	true	The cardHolderName parameter must be set to a value less than 100 characters.
20	ConversationId must be at most 255 characters	true	The conversationId parameter must be set to a value less than 255 characters.
21	Card alias must be at most 293 characters	true	The cardAlias parameter must be set to a value less than 293 characters.
22	IP should be a maximum length of 50 characters	true	In the refund service, the IP value must be sent as a value less than 50 characters.
23	Callback URL is mandatory	true	The callbackUrl parameter must be included in the CF payment request.
25	GSM number is mandatory	true	The gsmNumber parameter must be included in the payment request.
26	GSM number must be at most 25 characters	true	The gsmNumber parameter must be set to a value less than 25 characters.
27	Invalid phone number	true	A phone number starting with (+90) must be sent.

Authentication Error Codes

These error messages occur when there are authentication issues while connecting to the iyzico API. The error codes and their descriptions are as follows:

Code	Description	Retry	Details
1000	Invalid signature	true	The generated hash value does not match on the iyzico side. You can recheck using sample codes.
1001	API details not found	true	This occurs when API information and baseUrl do not match or there are restrictions on the account. You can visit the Live vs Sandbox page. Contact support to check for account restrictions.
1002	Merchant not found	true	In the marketplace business model, the API information used in the request must be verified. If the API information is incorrect, a merchant not found error is returned.
1003	Authorization error	true	You can verify using the sample collection, and contact our support team for detailed information.
1004	Random string is mandatory	true	For Postman requests, the x-iyzi-rnd parameter must be included in the headers section. If this parameter is missing, the relevant error message is returned.
1005	Request object is mandatory	true	You can try again through the scripts on the sample collection.
1006	API key is mandatory	true	The API value set in the request must be verified. If the API value is missing, this error is returned.
1007	Signature is mandatory	true	This error message is returned when a query is made without an API and Security Key.
1008	Authorization header prefix not found	true	You can verify using the sample collection, and contact our support team for detailed information.
1009	Authorization header string is mandatory	true	For Postman requests, "Authorization" must be defined in the headers section. You can verify using the sample collection.

Onboarding Error Messages

These errors occur during the onboarding process when mandatory information such as IBAN, tax office, etc., is missing. The error codes and descriptions are as follows:

Code	Description	Retry	Details
2000	This service is only available for marketplace customers	true	A request to the marketplace services from an account that is not a marketplace will result in this error.
2001	Sub merchant is not for ID	true	The submitted submerchantExternalId must be checked. If the submerchantExternalId does not belong to any submerchant in the account, this error message is returned.
2002	Sub merchant does exist for ID	true	If a submerchant has previously been created with the same externalId, an error may occur. You may try again with a different externalId.
2003	subMerchantKey is mandatory	true	The submitted subMerchantKey must be checked. This error occurs if the subMerchantKey is not sent.
2004	subMerchantType is mandatory	true	The submitted subMerchantType must be checked. This error occurs if the subMerchantType is not sent.
2005	IBAN is mandatory	true	This error occurs in the update submerchant service if the IBAN parameter is not included in the request.
2007	subMerchantExternalId is mandatory	true	While creating a submerchant in a marketplace, the subMerchantExternalId is a mandatory parameter. You can try again by sending this value.
2008	subMerchantExternalId should be a maximum length of 255 characters	true	Try sending a value less than 255 characters for the subMerchantExternalId parameter.
2009	address is a mandatory parameter	true	While creating a submerchant in a marketplace, the address is a mandatory parameter. You can try again by sending this value.
2010	address should be a maximum length of 255 characters	true	Try sending a value less than 255 characters for the address parameter.
2011	address should be a minimum length of 5 characters	true	Try sending a value more than 5 characters for the address parameter.
2012	contactName is a mandatory parameter	true	While creating a submerchant in a marketplace, the contactName is a mandatory parameter. You can try again by sending this value.
2013	contactName should be a maximum length of 100 characters	true	Try sending a value less than 100 characters for the contactName parameter.
2014	contactName should be a minimum length of 2 characters	true	Try sending a value more than 2 characters for the contactName parameter.
2015	contactSurname is a mandatory parameter	true	While creating a submerchant in a marketplace, the contactSurname is a mandatory parameter. You can try again by sending this value.
2016	contactSurname should be a maximum length of 100 characters	true	Try sending a value less than 100 characters for the contactSurname parameter.
2017	contactSurname should be a minimum length of 2 characters	true	Try sending a value more than 2 characters for the contactSurname parameter.
2018	taxOffice is a mandatory parameter	true	For individual or corporate merchants, taxOffice is a required parameter.
2019	taxOffice should be a maximum length of 255 characters	true	Try sending a value less than 255 characters for the taxOffice parameter.
2020	taxOffice should be a minimum length of 3 characters	true	Try sending a value more than 3 characters for the taxOffice parameter.
2021	legalCompanyTitle is a mandatory parameter	true	For individual or corporate merchants, legalCompanyTitle is a required parameter.
2022	legalCompanyTitle should be a maximum length of 255 characters	true	Try sending a value less than 255 characters for the legalCompanyTitle parameter.
2023	legalCompanyTitle should be a minimum length of 3 characters	true	Try sending a value more than 3 characters for the legalCompanyTitle parameter.
2024	taxNumber is a mandatory parameter	true	For individual or corporate merchants, taxNumber is a required parameter.
2025	taxNumber should be a maximum length of 100 characters	true	Try sending a value less than 100 characters for the taxNumber parameter.
2026	taxNumber should be a minimum length of 2 characters	true	Try sending a value more than 2 characters for the taxNumber parameter.
2028	name should be a maximum length of 255 characters	true	Try sending a value less than 255 characters for the name parameter.
2029	gsmNumber should be a maximum length of 25 characters	true	Try sending a value less than 25 characters for the gsmNumber parameter.
2030	Iban is invalid	true	The IBAN value must be a valid IBAN consisting of 26 characters.

Card Storage Validation Errors

These errors occur when mandatory information for card storage requests is missing. The relevant error codes and descriptions are as follows:

Code	Description	Retry	Details
3000	externalId should be a maximum length of 255 characters	true	Try again by sending a value less than 255 for the externalId parameter when saving the card.
3001	cardUserKey is a mandatory parameter	true	Try again by setting the cardUserKey parameter in the retrieve cards request.
3002	cardToken is a mandatory parameter	true	Try again by setting the cardToken parameter in the delete card request.
3003	card details are a mandatory parameter	true	In card creation services, card information must be sent within the "card" object. Please check this field in the request that caused the error.
1401	card number a mandatory parameter	true	In the card creation service, the cardNumber parameter must include the card number. Please set this information and try again.
3005	cardUserKey is not found	true	If the cardUserKey provided for the user whose card details are requested is not defined in the system, this error message is returned. Please verify the provided information.
3006	cardToken is not found	true	The cardToken information in the request that caused the error must be checked.
3007	Card storage feature is not defined	true	This error occurs when a request is sent to the card storage service without having the card storage feature enabled on the account. You can activate this feature by purchasing it from the plugins section in the iyzico panel.
3008	Encryption error	true	Please contact the support team for more information.
3009	Decryption error	true	Please contact the support team for more information.
3012	Email cannot contain card number	true	The email parameter sent during card registration must not contain a card number.
3013	externalId cannot contain card number	true	The externalId parameter sent during card registration must not contain a card number.

Validation Errors

Validation errors are error messages returned by iyzico due to different situations such as incorrect information, fraud, limit, etc.

Code	Description	Retry	Details
5001	paymentTxId is a mandatory parameter	true	Since paymentTransactionId is a required parameter in the Approve service, this error message is returned when it is not included in the request.
5111	CardUserKey must be sent with cardToken	true	For payment requests made using a stored card, both cardUserKey and cardToken must be provided. If cardToken is not included in the payment request, the corresponding error message will be returned.
5002	paymentId is a mandatory parameter	true	In the second step of the 3DS integration, which is the payment completion phase, the paymentId parameter is mandatory for the CreateThreedsPayment request. If the request sent to iyzico does not include a valid paymentId, this error will be returned.
5005	price should be more than zero	true	In iyzico services, price-determining parameters must have a value greater than zero. If any of these parameters are set to zero, the corresponding error message will be returned by iyzico.
5006	binNumber is a mandatory parameter	true	The binNumber parameter is mandatory for the relevant service. If it is not included in the request, the corresponding error message will be returned by iyzico.
5007	binNumber should be an exact length of 6 characters	true	The binNumber parameter must be either 6 or 8 digits long. If it does not meet this requirement, the corresponding error will be returned.
5008	price should not be equal or more than 100,000	true	To increase the maximum payment limit on your account, please contact our support team.
5014	Conversion data decryption failed while 3D Secure process	true	Please verify the conversationData value you are sending to the CreateThreedsPayment service. If this data was received as empty on your end, it is acceptable to forward it as empty in the related request.
5024	subMerchant identityNumber is a mandatory parameter to approve transaction	true	Submerchant breakdowns cannot be approved if the identityNumber parameter was not provided during the submerchant creation. The relevant submerchant must first be updated with a valid identityNumber, and only then can the breakdown be approved.
5050	basketItemPrice must be more than Zero	true	In iyzico services, price parameters cannot be less than or equal to zero. This error occurs when at least one of the items in the request has a price value that is less than or equal to zero.
5062	Total item price must be equal to price	true	The total amount of the items in the cart must match the value of the price parameter. If the total amount of the items in the cart does not equal the value specified in the price parameter, the following error message will be returned: "The submitted amount must equal the total amount of all breakdowns.
5064	Item approval is already given for this transaction	true	The externalId parameter sent during card registration must not contain a card number.
5066	Bin is not found	true	When an attempt is made to approve a breakdown that has already been approved, the corresponding error message is returned.
5077	subMerchantKey is a mandatory parameter for each product payment transaction	true	In marketplace integration, each product must include the parameters submerchantKey, which indicates which sub-merchant the product belongs to, and submerchantPrice, which specifies the amount to be transferred to that sub-merchant from the transaction
5078	Active sub merchant is not found for this SubMerchantKey	true	If an incorrect subMerchantKey value is provided, or if the value does not correspond to a sub-merchant associated with your account, this error message may be returned.
5086	Payment is not for this merchant	true	This error message is returned when an incorrect value is set for the paymentId parameter in the cancel request.
5087	Payment is not for this merchant	true	This error may occur if the paymentId provided in the Create ThreeDS Payment service is incorrect. It is necessary to verify the validity of the parameters sent in the Create ThreeDS Payment request.
5087	Payment is not for this merchant	true	In the Retrieve Payment Result service, the paymentId of the payment transaction to be queried must be provided. If an incorrect paymentId is submitted, this error message may be returned.
5064	Item approval is already given for this transaction	true	If an attempt is made to approve a breakdown that has already been approved, the corresponding error message will be returned.
6001	Payment request has not passed Fraud check	true	Please contact the support team for detailed information.

Marketplace Payout Errors

These errors occur during marketplace payouts. The relevant error codes and descriptions are as follows:

Code	Description
4000	subMerchantKey is mandatory
4001	Reason is mandatory
4002	Sub-merchant not found
4003	No balance record for the sender
4004	Insufficient balance for the sender
4005	Merchant is not authorized to use the settlement service
4006	To perform a settlement, the sub-merchant's setting for sending funds to balance must be disabled